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Enter the URL: https://vzu.verizon.com/

 

 

Verizon University (VZU) Instructions

VZU is the training platform managed and maintained by Verizon. This tool is used to execute all compliance requirements for the program. Every new hire is required to undergo training and must become certified prior to selling. Certification is based on full completion of the requirements outlined below. Prior to using Verizon University you must be issued a CoFEE-To-Go ID in order to log in.

2. Acknowledge and accept the Terms of Use.

Read the Proprietary Notice and click "I Accept" and then click “Submit”.

3. Click the Verizon University icon to enter the training portal.



Your Profile Page will be the next screen that pops up. Do NOT change any of the pre-filled information.
Enter the provided business email address (this will be provided with your VZU log-in information).
Select “Send notifications by email” radio button
Change your password 8 characters including one special character (!,@,#,$,%, &,*) and one numeric – per instructions.
Select a security question
Enter the store zip code in both the shipping and mailing address zip code fields.
Select Save and proceed to following screen

5. Type "Compliance" in the search field.

 

4. From the home screen, locate the advanced search field.

 

7. Complete the first 4 e-courses.



​​Here is an updated list of compliance CBTs that must be completed prior to selling:



​   1) 2013 Understanding CPNI and PII - Alternate Channels D2D HTLA Kiosk

   2) Selling with Integrity

   3) 2013 Annual Do Not Solicit Certification

   4) 2013 Benefits Waiver, Guidelines and Certifications



Once you complete these courses, your Progress should show 80% Complete.



Do NOT complete the Retail NHT Certification Quiz!

6. Select "2013 Retail Compliance Certification".


 

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